RESUME
Resourceful, dependable professional with extensive management, strategic planning, business development, concept development, and implementation experience. Product Management experience with channel segmentation skills. Visionary, adept at analyzing business needs, and building teams and systems that optimize people, processes, quality and results. Proven success in creating environments that minimize costs, maximize profits and satisfy customers. Skilled in communicating, problem solving, multi-tasking, and goal setting.
Business Development · Group Facilitation · Marketing – Project Mgmt · Negotiation · P&L
Sales · Product Lifecycle · Strategic Planning · Streamlining Operation
Career Highlights
Professional Experience
Managing Director – Global Channel Consulting 2006 – present
Global Channel Consulting is a process-based sales and marketing consulting group.
· Develop sales and marketing strategic plan.
· Develop competitive analysis & competitive website analysis
· Develop website statistics,
· Develop channel sales and marketing strategies.
· Develop B2B marketing trends analysis, lead generation strategy.
· Develop sales cycle analysis, sales calendar, advertising recommendations.
· Develop press releases.
· Develop collateral and websites, social networking strategy,
· Develop learning sessions by channel
CMO (Chief Marketing Officer), Notus Career Management, Lake Oswego 2001 - 2005
Notus is a Career Management company serving customers in the Pacific Northwest.
· Developed branding and experience campaign to unify all functional areas of company.
· Developed new approaches to keep marketing fresh through re-imagined approaches to what is new.
· Successfully supported the development of customer-focused metrics by channel.
· Developed a process to engage various channel clients and vendors to determine the strategic future focus.
· Developed strategy for a fully engaging and functional customer-focused web site.
· Successfully coached principal.
Director Product & Process Management, Time Warner Telecom, Vancouver, WA 1996 - 2001
TWTC is a facilities-based competitive local exchange carrier (CLEC), offering a wide range of business telephony services to customers in the United States.
· Managed life-cycle for voice, transport, data and Internet product lines.
· Integrated voice, transport, data and Internet products to create a single national product line.
· Project managed the roll out of data and Internet products.
· Implemented an e-commerce network for US Bank
Product Manager, QWEST (formerly US WEST Communications), Portland, OR 1988 - 1995
QWest Communications International Inc. is a broadband Internet communication operating in 14 states.
· Managed switched services platform business case serving various large business customer channels.
· Managed product life cycle including definition, pricing, ROI, promotions, and documentation.
· Designed and developed first network solutions product catalogue in CD-ROM format.
Account Executive, QWEST (formerly US WEST Communications), Portland, OR 1981 - 1988
· Managed higher education, associations, private, local government. community colleges, and insurance agencies
accounts.
· Managed national accounts including AT&T, US Sprint, MCI, Equifax, IRS, and First Interstate Bank.
· Received Presidents Club Award and Employee of the Year Award for exceeding sales objectives.
Education & Training
MA Certification, The Center for Sacred Leadership
M.A.-A.B.S., Leadership Institute of Seattle, Seattle, Washington
Master of Arts Degree in Applied Behavioral Science
Concentration: Business & Organizational Leadership
B.S., Oregon State University, Corvallis, Oregon
Concentration (1st Degree): General Science
Concentration: (2nd Degree): Business Administration and Technology
A.A., Shasta College, Redding, California
Concentration: Liberal Arts
Certification: U S WEST Sales And Marketing Academy
Certification: AT&T Sales Certification
Certification: California Community College Lifetime Teaching Certificate
Certification: TEFL/TESL - Bridge-Linguatec, Inc. d/b/a Bridge
Resourceful, dependable professional with extensive management, strategic planning, business development, concept development, and implementation experience. Product Management experience with channel segmentation skills. Visionary, adept at analyzing business needs, and building teams and systems that optimize people, processes, quality and results. Proven success in creating environments that minimize costs, maximize profits and satisfy customers. Skilled in communicating, problem solving, multi-tasking, and goal setting.
Business Development · Group Facilitation · Marketing – Project Mgmt · Negotiation · P&L
Sales · Product Lifecycle · Strategic Planning · Streamlining Operation
Career Highlights
- Achieved 340% of Sales target, winning 10 Silver and Gold Arc awards.
- Generated $270M in revenue by successfully managing product line life cycle.
- Reduced cycle time by 30% by developing documentation for process improvement.
- Created a revenue stream of $41M by developing a portfolio of data and Internet Products.
- Secured customer base of 2,600 with $8M in revenue by integration of product line, creating national presence.
- Won President’s Club Award for Sales Success by developing innovative products for AT&T, US Sprint, IRS and Equifax.
Professional Experience
Managing Director – Global Channel Consulting 2006 – present
Global Channel Consulting is a process-based sales and marketing consulting group.
· Develop sales and marketing strategic plan.
· Develop competitive analysis & competitive website analysis
· Develop website statistics,
· Develop channel sales and marketing strategies.
· Develop B2B marketing trends analysis, lead generation strategy.
· Develop sales cycle analysis, sales calendar, advertising recommendations.
· Develop press releases.
· Develop collateral and websites, social networking strategy,
· Develop learning sessions by channel
CMO (Chief Marketing Officer), Notus Career Management, Lake Oswego 2001 - 2005
Notus is a Career Management company serving customers in the Pacific Northwest.
· Developed branding and experience campaign to unify all functional areas of company.
· Developed new approaches to keep marketing fresh through re-imagined approaches to what is new.
· Successfully supported the development of customer-focused metrics by channel.
· Developed a process to engage various channel clients and vendors to determine the strategic future focus.
· Developed strategy for a fully engaging and functional customer-focused web site.
· Successfully coached principal.
Director Product & Process Management, Time Warner Telecom, Vancouver, WA 1996 - 2001
TWTC is a facilities-based competitive local exchange carrier (CLEC), offering a wide range of business telephony services to customers in the United States.
· Managed life-cycle for voice, transport, data and Internet product lines.
· Integrated voice, transport, data and Internet products to create a single national product line.
· Project managed the roll out of data and Internet products.
· Implemented an e-commerce network for US Bank
Product Manager, QWEST (formerly US WEST Communications), Portland, OR 1988 - 1995
QWest Communications International Inc. is a broadband Internet communication operating in 14 states.
· Managed switched services platform business case serving various large business customer channels.
· Managed product life cycle including definition, pricing, ROI, promotions, and documentation.
· Designed and developed first network solutions product catalogue in CD-ROM format.
Account Executive, QWEST (formerly US WEST Communications), Portland, OR 1981 - 1988
· Managed higher education, associations, private, local government. community colleges, and insurance agencies
accounts.
· Managed national accounts including AT&T, US Sprint, MCI, Equifax, IRS, and First Interstate Bank.
· Received Presidents Club Award and Employee of the Year Award for exceeding sales objectives.
Education & Training
MA Certification, The Center for Sacred Leadership
M.A.-A.B.S., Leadership Institute of Seattle, Seattle, Washington
Master of Arts Degree in Applied Behavioral Science
Concentration: Business & Organizational Leadership
B.S., Oregon State University, Corvallis, Oregon
Concentration (1st Degree): General Science
Concentration: (2nd Degree): Business Administration and Technology
A.A., Shasta College, Redding, California
Concentration: Liberal Arts
Certification: U S WEST Sales And Marketing Academy
Certification: AT&T Sales Certification
Certification: California Community College Lifetime Teaching Certificate
Certification: TEFL/TESL - Bridge-Linguatec, Inc. d/b/a Bridge
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